NATIONAL FEDERATION OF POSTAL EMPLOYEES
OTTAPALAM DIVISION, OTTAPALAM-679101.
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No. PIII/ PIV/ Gnl/6-2015
20-06-2015
To
The
Supdt. Of Posts,
Ottapalam
Division
Ottapalam-679101.
Sir,
Sub:-
Providing working environment in Post Offices-failure on the part of
administration-reg
It
is unfortunate to mention here that the administration has utterly failed in
providing the basic needs which are essential to run the offices of our
division, smoothly. As everybody knows very well that all the Post Offices in
our division are working under the computerised set up and for which the
Electric power is a must. Without an uninterrupted power source our systems
could not be functioned where the administration failed miserably. In several
offices, the UPS provided are faulty either by the fault of the UPS or by the
fault of Batteries with the result of untallied sufferings to the public and
the staff. In HO where the Savings bank work is manned with the help of
Finacle, the situation is extremely poor as the Systems will go off when the
regular electric supply is interrupted which is very common now a day. On a
close watch, we find that the individual customers attending post office for
SB/RD transactions are considerably reduced as they are reluctant to attend
Post office because of the System faults. Now the monsoon is set up and the
position will become more worse. The public attending office blaming the staff
who sitting inside counters, for no faults of them at all. Further it is learnt
that during 5-6 months ago, the situation was so worse, at the time of
migration to CBS at HO, we hired some batteries from open market and after six
months still we have not succeeded replacing them by purchasing new ones. The
Department has to incur a huge expenditure on this account as rent. It is
surprised that more than lakhs of rupees spent now on this account and still
not materialised the efforts to avoid the additional expenditure by acquiring
new ones. A department like us, where the expenditure is monitored minutely,
how can this be justified?
The
position of the Sub Offices is also not better. During power failure, our staff
facing mental strain and agony in dealing the public and when power comes
starting work till late in the evening to complete the works. It is needless to
mention here that more than fifty percentages of staff are ladies having small
children and old aged parents in their homes. Sitting late hours in offices and
leaving home very early, habitually, creates untold sufferings to the staff,
that is only because of the mismanagement of the administration. We are in a
hurry to introduce CBS at major Sub Offices in our division without properly
addressing any of the major issues of Finacle and the SIFY net works. Even
then, ignoring all the short comings, the staff is co-operating all the
movements of the Department with top most sincerity, but the administration
harassing the staff in the name of Project arrow, non transmission of DET etc,
which action generally affects the morale of the staff. If, the door is locked when
the Postman visited the house for delivery an article or to make payment of a
Money Order, what the Postman will do? On that account the percentage of
delivery may reduce. The remark in the article/ MO itself is the explanation of
the postman and the need of calling for further explanation is not warranted.
But, unfortunately, the administration torturing staff inhumanly, issuing show
cause notices and calling for explanations. The disposal of COD articles is
another burden shouldered by the staff as its operational functions are not in
normal. Sometimes article will come, electronic intimation will not come.
Sometimes article will not come intimation will come. The staff in SOs is so,
in an embarrassing position.
When
openly telling, the staff has a firm opinion that after the conduct of the
Award distribution ceremony of SSA and other BD products of our Division held
recently, at Cherpalcheri, the
Divisional administration, as a whole, tightened their attitudes towards
staff and the official communications are pouring with stiff and stringent
language, in our division. The staff management, especially, of Group C is also
miserable as the staff position in clerical cadre suddenly diminished due to
various reasons like promotions. Pooling sufficient and above staff at
Divisional Office is common now a day, which also invites criticism from staff.
It is a well known fact that the last year BD achievements, especially in
achieving the target on SSA, is only because of the sincere efforts of the GDS
who worked hard. Even then, the dealings of the administration are not
complementary.
In
short, the staff in our division is very much dissatisfied and aggrieved with
the functioning of the Divisional administration, as a whole and the
appropriate forum of our Unions, after discussions unanimously decided to
convey the feelings to the Divisional administration and hence this letter.
At
this juncture, we assure that we will be with the Department for the betterment
of the functions and at the same time we will not tolerate actions of
demoralising the staff, illogically. Hence, we urge upon the Divisional
administration to fulfil the shortcomings on war foot level and take due care
on staff matters creating a smooth work environment in our division.
We
assure our best co-operation, once again.
Yours
faithfully,
(U.M.Sasindran) (M.Aravindakshan)
Secretary P3 Secretary P4
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